Emotional Intelligence: the EQ-i 2.0 & EQ360

Emotional intelligence (EI) is a set of emotional and social skills that collectively establish how we perceive and express ourselves and use emotional information in an effective and meaningful way. Cited by the World Economic Forum as one of the 10 skills you’ll need to thrive in 2020, understanding and developing emotional intelligence is crucial for career success. Check out our Beginner’s Guide to Emotional Intelligence for more information.

As the first UK trainer and distributor of Multi-Health Systems’ EQ-i 2.0® emotional intelligence test, our highly trained psychologists have extensive knowledge and expertise in the area and offer rigorous, BPS-accredited training as well as ongoing support.

In order to administer the EQ-i 2.0® or EQ360® tools, you must first attend a two-day course, either face-to-face or via webinar (currently the training sessions are running as online workshops). Learn more here. 


Based on the original model authored by Dr. Reuven Bar-On, the EQ-i 2.0® model is the leading measure of emotional intelligence. Used primarily for coaching and development, the tool helps to determine and address an individual’s personal development needs.

Emotional intelligence is proven to be a key indicator of human performance and development. The EQ-i 2.0® model address five composite areas with fifteen subscales, covering areas such as Empathy, Stress Tolerance, Emotional Self-Awareness and Emotional Expression.

Built on the framework of the EQ-i 2.0®, the EQ360® provides a multi-rater perspective: an individual’s ratings are compared to those of their peers, supervisors, friends and family to increase self-awareness by evaluating observer ratings of our emotional functioning against our self-impressions.

EQ360® reports provide in-depth analyses of rater opinions, providing valuable insight and opportunities for development. Both the Workplace and Leadership EQ360® Reports can be used to address developmental issues highlighted when raters’ opinions and self-assessments conflict.

Need to train your team in emotional effectiveness?

The Emotionally Effective Leader Workshop pack gives EQ-i 2.0® practitioners access to a suite of digital materials to allow facilitation of interactive workshops to develop emotional effectiveness in leadership contexts.

The Workshop, intended to be run over an 8 hour day, is based on MHS’ well-validated Leadership Effectiveness Framework and provides practitioners with the tools to help guide attendees to:

  • Increase their understanding of emotional intelligence and its role in leadership
  • Understand their own EQ-i 2.0® Leadership Report
  • Identify specific areas in their own emotional intelligence to develop
  • Produce detailed and measurable action plans for ongoing personal development
Trained EQ-i 2.0® practitioners can purchase the Emotionally Effective Leader Workshop facilitator pack from their EQ Portals, along with individual workbooks for each participant. Practitioners will receive a detailed Facilitator Guide, Slide Deck and sample Individual Workbook.

Get in touch with our experts to discuss how you can help increase the emotional effectiveness of leaders in your organisation.

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